About the Dean's Office


Terry Ballman

As a native Californian and first-generation college student earning both her B.A. and M.A. from CSU Long Beach, Dr. Terry L. Ballman understands well the educational mission of CSUSB. The College of Arts & Letters, for Dr. Ballman, is a place of creativity, energy, communication, and personal expression, reminding us what is best about humankind. As dean—and with students, faculty and staff—Dr. Ballman encourages and promotes the college's culture of excellence, collaboration, and innovation both across the campus and in the larger community. She joined CSUSB and the College in August of 2013, bringing with her experience as a Professor of Spanish, department chair (at two different universities), Academic Senate Chair, and Special Assistant to the Provost at CSU Channel Islands. With a PhD in Spanish Linguistics from The University of Texas, Dr. Ballman has published journal articles and coauthored Spanish language textbooks and professional volumes for teachers. Dean Ballman is also the proud owner of the college's unofficial mascot, Buddy the dog.

Rueyling Chuang

As the only person in her immediate family to immigrate to the United States, Dr. Rueyling Chuang understands what it’s like to straddle different cultures and the challenge of trying to find a balance between them. Dr. Chuang received her PhD from Ohio University and is a full professor in the Department of Communication Studies, where she has taught since 2000. She served for three years as the Faculty Director of the Center for International Studies and Programs (CISP). She was a recipient of an institutional NEH grant and a Title VI grant totaling $300,000. As a scholar, Dr. Chuang's work has appeared in numerous publications and she has co-edited an anthology, guest-edited a special issue and organized annual conferences. Finally, when she is not constantly juggling multiple tasks, she enjoys doing Zumba, going to museums with her family, and (occasionally) doing Tibetan meditation.


Sara DeMoss

As the Professional Academic Advisor for the College of Arts & Letters, Sara DeMoss, joined CSUSB in the winter of 2016. As a first-generation and transfer student, Sara understands the difficulties associated with adjusting to the demands of college life. Sara is passionate about building relationships with her students and inspiring them to acknowledge their own academic and professional potential. She earned her M.A. in Higher Education from the University of Redlands, and is currently pursuing a Doctorate in Leadership for Educational Justice. When she is not in her office you will probably find her at Starbucks on campus with an Iced Americano in hand!


Michelle Fuller

Michelle Fuller joined the College of Arts & Letters in March, 2014 as the Budget and Administrative Analyst. She started her career at CSUSB in 2007 working for University Enterprises Corporation as an Accounting Technician II/Meal Plan Coordinator and in 2012, worked for the Office of Sponsored Programs as a Research Administrator. She is committed to supporting students, faculty and staff and enjoys engaging in conversation with everyone to help them meet their goals and objectives. Throughout her years of service, Michelle has earned a Team Achievement Award for SOAR and an Outstanding Service Award from the Administrative & Finance Department. She has earned her BA in Administration with an Accounting concentration and is currently pursuing her MBA. During her spare time, she enjoys reading, relaxing at home, and watching her son play baseball.

Dean's Office

Diana De La Cruz

As a transfer student from Chaffey Community College, Diana De La Cruz joined CSUSB and the College of Arts & Letters in the fall of 2011. She earned her B.A. in English Literature from the college's English Department. Now, as the Administrative Support Assistant, Diana is pursuing a Master's Degree in English Composition with a Literature concentration in our English M.A. Program. Diana enjoys spending time with her family and hopes to become an English Professor in the future.

Fineze Duenez

Fineze Duenez joined the College of Arts and Letters in the Summer of 2016, as the Administrative Assistant. She earned her B.A in Public Administration with a concentration in Business Management, and is pursuing a Master’s Degree in Public Administration from the College of Business and Public Administration at CSUSB. Fineze enjoys traveling and spending time with her family.

Felipe Jimenez

Felipe Jimenez joined the College of Arts and Letters in the Fall of 2015 as an Administrative Support Coordinator. He earned his B.A. in Business Administration with a concentration in Accounting, here at CSUSB. During the spring months, he coaches Track & Field at Arroyo Valley High School (San Bernardino) and enjoys helping those students realize their potential on and off the field. In his spare time, he enjoys traveling, hiking, running, and camping.


Julie Nichols

Director of Development Julie Nichols joined the Arts and Letters staff on April Fools' Day, 2014. Julie attended CSUSB as an undergraduate before receiving her B.A. in Theatre Arts from Thomas Edison State College in New Jersey. An actress and writer, she is currently pursuing an M.F.A. degree through Spalding University's international creative writing program, studying in Prague and Berlin this summer. Julie enjoys meeting alumni and friends of the college and advocating for its many exciting programs and activities. She and her husband, faculty member Terry Smith, love attending theatre, seeing films, and traveling together. Favorite destinations include Italy, Ireland, and France.

Alicia Corral

Development Associate Alicia Corral returned to the College of Arts and Letters in October 2014. She earned her B.A. in Business Administration with a Concentration in Marketing and a Master of Public Administration both at CSUSB within the College of Business and Public Administration. Alicia enjoys planning events and working with the departments to engage students and alumni. She loves running, crafting and spending time with her family.


Ken Han

Though a part of CSUSB for years prior to joining the College, Ken Han began his role as the Lead of the Arts and Letters Information Technology Consultants in January of 2012. With a M.S. in Computer Science, Ken brings passion to his work and enjoys working in the dynamic atmosphere of the College. In his years of service to CSUSB, he has earned numerous awards, including the Distinguished Divisional Service Award (2002-2003), the President's Outstanding Employee Award (2009-2010), the President's Special Achievement Award (2012-2013), and, for his work as a Lecturer for the School of Computer Science and Engineering, the Golden Apple Award. When not keeping the College's computers running, Ken enjoys hiking, traveling, and photography.

Rigoberto Solorio

Rigoberto Solorio started working the CSUSB as a Student Assistant in 2005 and joined the College of Arts and Letters five years later as an Information Technology Consultant. A first-generation college graduate, Rigo earned his Bachelor's and Master's degree in Computer Science. He takes particular satisfaction in supporting the College's faculty, staff, and students and enjoys working with the diverse media used by the College's myriad programs. For his work on Latino Education and Advocacy Day (LEAD), Rigo received a presidential award. He continues to work with LEAD and in his spare time plays semiprofessional soccer.

You Li

As an Information Technology Consultant, You (Leo) Li joined the College of Arts & Letters in 2016. He earned his M.S. degree in Computer Science from CSUSB. While a student he worked as a student technical assistant for the Teaching Resource Center and a webmaster for the Phi Beta Delta Honor Society Headquarters as well as the CSUSB NEH Grant Faculty Learning Community. Leo is gifted in implementing and maintaining network hardware and software, troubleshooting network problems and ensuring network security, availability and performance standards. In addition to programming, Leo enjoys photography, drawing, badminton, and basketball.

Dean's Fellow for Research

Luz Ramirez

Dr. Luz Elena Ramirez’s role is to promote research and creative activity in Arts & Letters and to create opportunities for interdisciplinary collaboration across colleges. An active scholar, she has published British Representations of Latin America, is working on a manuscript entitled Conquest and Reclamation in the British Imagination, and presents conference papers on romance adventures and archaeological fantasies.

Dean's Fellow for Assessment

Thomas Corrigan

Dr. Thomas F. Corrigan’s role is to further develop a culture of assessment in the Arts & Letters programs. An associate professor in CSUSB's Department of Communication Studies, Dr. Corrigan (or T.C.) teaches undergraduate courses in Digital Media and Communication, Media History and Institutions, and Communication Research Methodologies. He also teaches graduate courses in Digital Culture and Qualitative Research Methodologies. His work has appeared in peer-reviewed journals, such as The Political Economy of Communication.

Dean's Fellow for Program Promotion and Outreach

Astrid Sheil

Dr. Astrid Sheil, professor of Communication Studies, recently completed a year as an American Council on Education (ACE) Fellow working with the president and senior leadership at Chapman University. As a consultant for public and private companies, Dr. Sheil specializes in business protocol, marketing, presentation skills, negotiation strategies, team building and strategic planning. She is the author of Dynamic Public Relations: The 24/7 PR Cycle, published by Pearson.